Privacy Policy

At Paloma Accessoriess, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

  • Name
  • Phone Number
  • Email Address
  • Shipping Address
  • Billing Address
  • Payment Information (processed securely through third-party payment providers)

Order Information

  • Products purchased
  • Order history
  • Transaction details

Technical Information

  • IP Address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics information

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and shipping information
  • Respond to inquiries and requests
  • Improve our website and customer experience
  • Send promotional offers, updates, and marketing communications (only where permitted)
  • Prevent fraudulent transactions and enhance website security

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted service providers only when necessary, including:

  • Payment gateway providers
  • Shipping and logistics partners
  • Website hosting and technical service providers
  • Government authorities or legal entities when required by law

These third parties are obligated to keep your information secure and confidential.

4. Payment Security

All online payments are processed through secure and trusted payment gateways. Paloma Accessoriess does not store your complete payment card details on our servers.

5. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance browsing experience

You may disable cookies through your browser settings, although certain website features may not function properly.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where legally permitted
  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices, content, or policies of those external websites.

We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

Paloma Accessoriess reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Paloma Accessoriess
📍 2nd Floor, Grizzlys Building, Sevoke Road, Siliguri – 734001
📞 +91 93320 07594
💬 WhatsApp: +91 93320 07594

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. 💖